playexchange

playexchange App support

Contact
+91 4621117003

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking send, you can then reach out to the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details via email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app, which should allow you to log in and play without any problems. This should resolve any compatibility issues and grant you access to the updated app.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for money earned through gaming activities. Bonus money cannot be withdrawn and is separate from earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your KYC details are filled and submitted within the app. This includes saving your Aadhar card, UPI information, and relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours in some cases. This variation in processing time is due to the unpredictability of payment transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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